Feature: Work Status Alerts

Role-based alerts on quotes and work orders. Triggers when assignments change, when a job stalls, or when updates are overdue.

Outcome

Owners and dispatch stop relying on memory and check-ins. If something is not moving, the right people get notified automatically.

Technicians get fewer last-minute rescues and fewer “where are we at?” calls. Expectations and handoffs are clear. Quality improves because jobs are completed with fewer interruptions, and turnover reduces because the day feels less chaotic.

Feature: GamePlanPro™ Procedures Facility

Build and apply company procedures to any record. Examples include equipment startups, maintenance steps, safety procedures, onboarding/offboarding of staff and customers, and training - any process you can think of.

Outcome

Standards live inside the workflow, not in someone’s head. Your best practices become repeatable across the whole team, including new hires.

Technicians get clear guardrails and less second-guessing. They learn faster, make fewer mistakes, and feel supported instead of policed. That boosts pride in workmanship and reduces churn.

Feature: Scheduled Maintenance Facility

Automated maintenance planning and maintenance work order generation. Configure agreements, default technicians, time allowances, schedules, included equipment, and required filters and belts. Includes workload planning, filter ordering, and carryforward if work falls behind.

Outcome

Maintenance does not depend on someone remembering. Work gets generated, scheduled, and tracked. Customers see consistency, and the shop has fewer “urgent because we missed it” events.

Technicians start the day with a clearer plan and fewer nasty surprises. Emergencies caused by missed maintenance drop, which improves job satisfaction, reduces stress, and improves retention.

Feature: GPP-AI Content Generation

GPP-AI is trained on your standards for customer communication. It guides technicians to produce complete, structured quotes, work orders, and summary reports, and automatically flags missing info.

Outcome

You get more complete information the first time. Fewer call-backs to “go get the details.” Quotes and reports become consistent, so approvals move faster and disputes go down.

Technicians get on-the-spot guidance for writing things up professionally. That reduces office-field friction, improves confidence, and inherently raises quality without extra supervision.

Feature: Maintenance Proposal Generator

Creates a priced, professionally formatted PDF proposal from building details and maintenance plan inputs, then sends it directly from the system.

Outcome

Proposals stop sitting in someone’s inbox. Your team responds faster after site visits, reducing backlog and revenue leakage.

Technicians see their recommendations move forward quickly. Site visits feel productive, customers take action sooner, and the job feels more professional, which improves satisfaction and retention.

Feature: History Log

Tracks the full timeline on a record, including notes, emails, status changes, uploads, and system-generated files like quotes, reports, invoices, and proposals.

Outcome

When something goes wrong, you can see the sequence. This shortens problem-solving, reduces blame cycles, and makes handoffs reliable.

Technicians are protected from “blame by default,” because the facts are visible. That lowers friction, improves trust, and keeps good people from burning out.

Feature: User Activity Log

Shows who created, updated, viewed, or deleted records, and allows searching across the system.

Outcome

Clear visibility of who did what, when. Less time wasted reconstructing events and chasing updates.

Technicians waste less time repeating themselves. The record tells the story, which reduces interruptions and supports quality work without hovering.

Feature: Reminder Notes

Create notes on any record and optionally set reminders for yourself or other staff, for any future date and time.

Outcome

The system becomes your memory. Follow-ups, approvals, and commitments surface when they matter.

Technicians do not get set up to fail by forgotten callbacks, missing parts orders, or stalled approvals. The day runs smoother, quality rises naturally, and stress drops.

Feature: User Metrics Log

Tracks adoption and training signals, including fine-grained user actions where needed.

Outcome

You can see where people are getting stuck and fix it with targeted coaching, instead of endless blanket meetings.

Technicians get support that matches reality. Less wasted time in group training, less frustration, and faster confidence in the workflow.

Feature: Time Off and Vacation Management

Routes time-off requests and shows approved time off on shared calendars.

Outcome

Better coordination and fewer last-minute scrambles. You stop making promises you cannot staff.

Technicians see a fair, visible process, and everyone can plan ahead. That reduces conflict and improves the day-to-day experience.

Feature: Work Safety Alerts

Alerts management when a field worker is inactive longer than expected, or fails to close out their day.

Outcome

A safety net that supports duty of care and faster response when something is wrong.

Technicians know someone will notice if they need help. That matters for trust, confidence, and long-term retention.

Feature: Construction Project Management

Wraps multiple quotes and work orders under a construction contract, tracking progress against estimates. Construction, maintenance, and service live together alongside sales. Everyone is on the same page.

Outcome

One view of the customer work. Better estimate discipline. Fewer project surprises and fewer scope gaps.

Technicians get clearer scope and fewer midstream changes. That reduces conflict and improves workmanship.

Feature: Career and Skill Management

GPP-AI-Motiv supports growth planning and skill development. It gives visibility into aspirations and helps prioritize assignments that build capability.

Outcome

Retention improves because technicians can see a path forward. You build a stronger bench over time, and the business becomes less fragile.

Technicians get a real career path, support from work order to work order, and not just an annual "Where do you see yourself in 5 years?" meeting. This increases productivity, improves team capabilities, and reduces turnover at the source.

What it does
Working in a specialized niche? Don't want to operate the same way as your competitors? Ucora’s Enterprise Plan delivers full customization of GamePlanPro™ taking operational fit to a whole new level, even as your workflows get more complex.

How it restores control
Technicians - all team members - can have real lasting impact on the business process because their suggestions are free to be implemented into your workflow system. This not only removes frustrations, it truly empowers staff to alter their work environment for optimal efficiency and ease. The impact on loyalty is profound.