GamePlanPro™ FAQ
Answers to the questions mechanical service owners ask most often about GamePlanPro™.
How will GamePlanPro™ help my HVAC/mechanical service operations day-to-day?
GamePlanPro™ organizes your whole mechanical service workflow in one place so Ucora can help your team move jobs from call to invoice with far less friction.
How is GamePlanPro™ different from other field service software like ServiceTitan, FieldEdge, etc?
GamePlanPro™ is built around technicians and people-first owners, while many other systems are built mainly for management and control. Built-in career development as part of the daily workflow has been proven to significantly cut technician turnover.
How can a field service management system (FSM) like GamePlanPro™ help reduce technician turnover?
GamePlanPro™ helps reduce technician turnover by removing daily frustrations and building career growth and trust directly into your workflow.
Our culture is all about trust and field autonomy. Will GamePlanPro™ support that, or will it force us into a rigid process?
GamePlanPro™ is designed to scale a trust-based, autonomous culture, not to turn your company into a rigid, micromanaged operation.
What does GamePlanPro™ cost, and are we locked into a long-term contract?
GamePlanPro™ uses a straightforward per-user subscription model, and you are not trapped in a risky long-term contract just to try it.
How difficult is it to implement GamePlanPro™? Will switching over disrupt operations?
GamePlanPro™ is implemented in phases so you can run it alongside your current system and avoid disruption while Ucora helps you switch over safely.
Will GamePlanPro™ integrate with our existing tools (like our accounting software or other systems)?
GamePlanPro™ integrates with common accounting platforms and can be configured so you keep the tools that already work while replacing those that do not.
How will we train our team on GamePlanPro™ - is it easy for technicians and office staff to learn?
GamePlanPro™ has a highly consistent user interface that is simple to learn, and Ucora provides hands-on training so both office staff and technicians can get comfortable quickly.
Does GamePlanPro™ have an AI option?
Yes, GamePlanPro™ includes Ucora’s proprietary GPP-AI system to streamline workflows, improve communication, and support technician motivation and career growth.
How quickly will we see a return on investment or performance improvements after adopting GamePlanPro™?
Most companies see meaningful gains in efficiency and clarity within the first few months of using GamePlanPro™ with their full team.
We handle a lot of maintenance contracts. Can GamePlanPro™ help manage our preventive maintenance scheduling and service agreements?
GamePlanPro™ is exceptionally strong on maintenance contracts, automating preventive maintenance schedules and renewals so nothing slips through the cracks.
Can my technicians quote jobs or add extra work on the spot using GamePlanPro™?
Yes, GamePlanPro™ lets technicians build accurate quotes on site, using your pricing rules, so they can handle more work in a single visit.
We are a 15-person operation now, but we plan to grow. Is GamePlanPro™ a good fit for our size, and will it scale with us?
GamePlanPro™ is built for exactly the 10 to 100 person range and will scale with you as you add trucks, staff, and possibly new locations.
What kind of support can we expect from Ucora once we are using GamePlanPro™?
With GamePlanPro™ you get ongoing, responsive support from Ucora, not a ticket system that leaves you waiting when you need help.
Are there other companies like ours using GamePlanPro™, and what results have they seen?
Yes, mechanical service companies have used GamePlanPro™ and report stronger communication, growth, and team stability. The first version of the platform was created over 25 years ago. With over $1 billion in processed work orders, you can be confident GamePlanPro™ will be your trustworthy workhorse.
Do our technicians need special devices or apps to use GamePlanPro™ in the field?
GamePlanPro™ runs on any device, so your entire team can use it on standard smartphones, tablets, or laptops they already have.
