GamePlanPro™ is designed to invoice what happened on the work order: labour performed, materials consumed, and work approved. A “truck charge” is not a measurable unit of work performed on the asset.

Tracking truck charges introduces billing delays, manual data entry labour, errors, and customer confusion.

• Truck charges are overhead, not a deliverable

• Customers pay for the repair outcome, not for “a truck.”
• Extra line items often create questions, slow approvals, and delay payment.
• They reduce pricing predictability, frustrating building owners and facility teams.
• Tracking truck visits, mileage rules, and exceptions adds administrative work that can cost more than it returns.

• Why GamePlanPro™ doesn’t support truck charges

• GamePlanPro™ invoices what occurred on the work order: labour, parts, and approved charges.
• A “truck charge” isn’t a measurable unit of work performed on the asset.
• The platform is designed for efficient field service execution and billing, not fleet tracking.
• Capturing truck usage adds steps for technicians and coordinators, interrupts the workflow, and the cost often outweighs the benefit.

• What to do instead

• In the same way you cover phone and office overhead costs in your labour fees and part margins, include vehicle costs in your labour rates, flat-rate pricing, and/or part margins.
• Use not having truck charges are a sales advantage: “We don’t add truck charges. You’ll see exactly what you’re paying for - labour, parts, and approved work - without confusing hidden fees.”
• If absolutely necessary, you may add whatever charges you wish to an invoice by making manual line item entries.