Training FAQ
FAQ Detail
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The labour rates were set incorrectly on my quote or work order. I updated the rates, but the total is still wrong. How can I fix it?
Changing labour rates does not retroactively update existing time entries. To correct the total, you must manually edit the existing time entries by clicking the time entry ID.
Note: Once a Quote is converted to a Work Order, no more changes are permitted to the estimated time and materials.
- Open the Time tab on the Work Order or Quote.
- Click the Time entry ID you need to update.
- Make the necessary changes.
- Click Save.
- Return to the Work Order or Quote and confirm the updated total.
Note: Once a Quote is converted to a Work Order, no more changes are permitted to the estimated time and materials.