Training FAQ
FAQ Detail
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What restrictions can be placed on staff making time entries against work orders and quotes?
GamePlanPro™ may be configured in one of three ways for technician time entry. It may allow technicians to enter or edit time for previous dates with no retroactive cutoff. It may limit technicians to the current day only. Or it may limit technicians to entries made within the last 24 hours.
For example, if a technician forgets to enter time on a Tuesday afternoon, GamePlanPro™ may be configured to allow that entry later with no cutoff, only until the end of Tuesday, or only within 24 hours of the missed entry.
If the missed entry falls outside the technician’s allowed entry window, GamePlanPro™ may be configured to allow a user with the View/Edit All Time/Part Entries permission to add or edit the time instead. There is no separate date-based cutoff tied to that override. However, GamePlanPro™ may also be configured to block time changes on closed work orders. In that case, the work order must be reopened before the time entry can be added or edited.
For example, if a technician forgets to enter time on a Tuesday afternoon, GamePlanPro™ may be configured to allow that entry later with no cutoff, only until the end of Tuesday, or only within 24 hours of the missed entry.
If the missed entry falls outside the technician’s allowed entry window, GamePlanPro™ may be configured to allow a user with the View/Edit All Time/Part Entries permission to add or edit the time instead. There is no separate date-based cutoff tied to that override. However, GamePlanPro™ may also be configured to block time changes on closed work orders. In that case, the work order must be reopened before the time entry can be added or edited.