Training FAQ

FAQ Detail

Review the full answer below, then return to the searchable FAQ list.

How do I quickly search using the Find menu (magnifying glass)?

Click the magnifying glass to open the Find menu and quickly search for entities.
  • Search by name or ID: Examples: ABC Inc, 123.
  • Force a “starts with” search: Add a + prefix (for example, +ABC).
  • Find the most recently viewed customer work order: Add the suffix *-* (for example, Mayfair*-*).
  • Open your most recent work order: Type my, mine, or a single period (.).
  • Search equipment by tag: Enter the tag number and then type a space. The trailing space forces a text search (instead of an ID/number search). Because the tag number is part of the equipment name, this returns matching equipment.
  • Open results in a new window/tab: Hold CTRL while clicking Find.