Training FAQ

FAQ Detail

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How can I manage part orders in GamePlanPro™?

Any part entry may have the following statuses:
  • In Process
  • Tech to Order
  • Taken from Truck
  • Tech to Pickup
  • Office to Order
  • Ordered-Tech
  • Ordered-Office
  • Tech Received
  • Office Received

These statuses may be used to control the ordering and flow of parts on work orders.

When a part line is entered on a work order, the use must set a status. Parts of any given status maybe be searched for via the Part Search screen. From here, users can order parts, and communicate this to the system, and to the technicians, by simply changing the part status to Ordered-Office, and then Office-Received, or whatever is appropriate.

The home screen will display how many parts are required, how many have been received, and how many have been received. This way, the technician doesn't need to made back and forth calls to the office checking on the status of their parts.