Training FAQ

FAQ Detail

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What AI (artificial intelligence) capabilities does GamePlanPro™ offer?

GamePlanPro™ includes several AI features designed to improve quality and consistency, support continual learning, boost staff retention, and help address ESL/communication challenges - resulting in significant time savings.

Available GPP‑AI features include:

GPP‑AI Quotes/Work Orders: Generates structured quotes and work orders/field reports in seconds. Configurable to your requirements. View a tutorial on GamePlanPro™ GPP-AI Quotes and Work Performed

GPP‑Summaries: Creates clear summaries of outstanding quotes and completed work. Summaries can be generated by building or by equipment for property managers and internal teams—reducing time spent on both internal and external communication. Configurable to your requirements. View a tutorial on GamePlanPro™ GPP-AI Work and Building Summaries

GPP‑Priorities: Recommends technician priorities and provides real-time priority and routing suggestions for each technician. Configurable to your requirements.View a tutorial on GamePlanPro™ GPP-AI Worker Priorities and Routing

GPP‑AI‑Motiv: A built-in HR tool that supports career-growth guidance and provides visibility into team aspirations to improve development and assignment fit—helping increase motivation, productivity, and retention. Helps align career goals with day-to-day work orders. View a video on how GamePlanPro™ GPP-AI-Motive aids with career development.

All GPP-AI prompts may be configured to your specific requirements. Please contact Ucora for assistance in adapting these prompts.

How to Request Changes to GPP-AI Prompts

The GPP-AI tools in the GamePlanPro™ system use LLM prompts that can be configured to fit your team's needs. You can view the current prompts in the lower-right corner of the GPP-AI text boxes. These prompts can be adjusted, but prompt writing requires careful testing. For that reason, any changes should be reviewed before they are applied to your live system.
  1. Review the current prompt.
    Click the icon near the lower-left corner of the GPP-AI response field to view the prompt that is currently being used.
  2. Suggest changes to the prompt.
    Copy the existing prompt, make your edits, and send the revised version for review. For example, you might add: "Keep recommendations as short as possible, and do not exceed 100 words unless necessary."
  3. Make incremental changes.
    Start with the existing prompt and adjust it in small steps. Do not rewrite it from scratch unless there is a clear reason to do so.
  4. Identify which prompt should be changed.
    Be specific about which prompt you are referring to, such as the quoting prompt for recommended work, or the work-performed prompt for completed work orders.
  5. Test the revised prompt in the sandbox system.
    Revised prompts should be added to the sandbox system first so your team can test them before any live changes are made.